Premier Dog Boarding in Chicago Featuring Outdoor Play

What vaccinations does my dog need in order to board here?

Adult dogs need rabies, distemper, parvo, bordatella, and canine influenza. Puppies need all three rounds of these, but do not need Rabies if under four months old.

What if my dog is not used to being in a crate?

Unless otherwise specified, dogs who board with us are in group play throughout the day, so they are very happy. They are only in their boarding suite for minor breaks and to sleep at night, and by the time that happens, they are very tired. Our boarding suites are also very large and professional, and much bigger than a typical crate. If we notice that your dog is stuggling to be in a boarding suite, we will notify you. The vast majority of dogs come home very tired and happy. We believe that all dogs should learn to happily be in a crate, since this will likely be the case for boarding, daycare, grooming, and going to the vet. We have a training program to help you with crate training if necessary.

What if my dog is not very social with other dogs?

If your dog can be in the same group with other dogs without becoming snappy or reactive, it normally works out well. If your dog is trying to go after other dogs in play, that would not be allowed, and he would need to be converted to a 'Solo Play' where our staff would interact with him one-on-one four times per day. We would contact you if this was the case. This costs extra money and we have very limited availability for solo play boarding. Please also keep in mind that we separate the dogs by size, so small dogs are not playing with large dogs.

What is the minimum age requirement for puppies to board here?

We do not have a minimum age per se, but we do require that all three rounds of vaccinations be completed for the core vaccinations mentioned above (not including Rabies if under four months of age). Puppies will automatically get lots of extra break time, as being in play will cause them to become tired pretty quickly.

Do the dogs go outside if it is really hot, cold, or rainy?

If our management team decides that it is too hot, cold, or rainy, we would have extremely limited time outside, for the safety and well-being of the dogs. They may go outside in order to go potty, but will normally come back inside shortly thereafter.

My dog has a health issue. Are you able to administer medicine?

We are able to administer medicine at no cost, and have a sophisticated tracking system to ensure that it happens on schedule and according to your instructions. We do not administer injectables, as there is high liability in this instance, and fewer staff qualified to do it.

My dog has a special need. Are you able to still take him?

We routinely care for dogs with special needs, within reason. Just ask our receptionist when booking your reservation to make sure we can handle it.

What would happen if my dog became sick or injured while in your care?

Our top priority is the health and well-being of your dog. It is not common that a dog would become sick or injured here, but the risk does exist any time dogs are playing together. We believe the benefits of group play and our environment outweigh these risks. If something were to happen, we would attempt to contact you immediately, and depending on the situation, would try to go to either your vet if close enough, or one of our partner vets nearby. Our Health Warranty program covers up to a certain amount of veterinary care.